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Shipping

Online Store ( Stock Items)
– Our shipping is done through USPS. Shipping and Handing is a 3 day process. Most Orders will ship out the same day depending on the time of day the order was received. We ship both Domestic and Internationally. Shipping fees will vary depending upon location. Please be advised that we are not responsible for any packages that are lost or
stolen . All customers will receive a tracking number and a date of arrival once the order has been shipped.
If there is a problem and you have not received your package by your date of arrival. Email us your concerns and also go to www.usps.com or call 1-800-275-8777 . Provide your tracking number to track your package. We as a company will do everything within means to help assist in retrieving your order. If a package cannot be retrieved
because an error on USPS behalf please file a claim form with USPS. Once we get clearance from USPS , then your order will be replaced. But please be advised this process can take up to 30 days to get resolved.

International Shipping
All international customers will be responsible for any shipping fees, additional taxes, fees or duties associated with your orders. Please note We at TressHolic LLC will not be responsible for any seizing of any packages. Our
orders will ship through either DHL,Fedex, or Ups . Tracking of any product can be done on their websites.
Tracking Information will be sent out once orders have been processed.

Holiday / Shipping Delays
In the event an order is placed on a Holiday it will not be processed until Postal Offices reopen for business. So please check your calendars before placing your orders. Especially for international Customers. Please note that
we are not responsible for shipping delays related to bad weather, carrier delays, or customs seizing of any
packages.

Return Policy
We take pride in the products that we sell. We will correct any orders that are incorrect on our behalf. But unfortunately, No refunds will be permitted unless there is an issue with defective merchandise or an incorrect order process on our behalf. All Porducts MUST be returned in its original packaging. And also be in resaleable
condition. In the event the customer wants anexcahnge instaed of refund, Merchandise must be exchanged with another item equal or greater value. If the amount is greater, customer will be responsible to pay the difference up front before we can resend the new item. For any reason equal or greater merchandise is not available and a
customer has to pick a product lesser than exchanged product. Then the customer will receive store credit of the
difference.

Defective Product Policy
In some, but rare cases a customer may receive a product that may be defective. We as a company will do everything we can to correct the problem. But please be aware we will do a full inspection of the product before we will
determine if it is or is not defective. Within 3 working days of receiving the product you will be notified
by email letting you know our final decision.

Note*customer will be responsible for the shipping fees to TRessaholic. But we will reship back at no cost to you. Please email us at Info@Tressaholic.com and request a Defective Product Form prior to shipping the product off. We have to receive this form first before we can start the process.